Outsourcing,
Real Results
Domain knowledge,
& cutting-edge technology.
Comprehensive Services for Business Growth
- Sales & Lead Generation
- Customer Service
- Collections
- SEO & Digital Marketing
- Contact Centre Solutions
- Inbound/Outbound Call Centre
- Social Media Management
Sales & Lead Generation
Convert prospects into paying customers. Our expert sales agents run high-performance inbound and outbound campaigns to capture qualified leads and drive conversions. Using proven strategies, local market insights, and CRM integrations, we fill your sales pipeline with high-intent prospects. What We Offer: Cold calling & warm lead follow-up Appointment setting Cross-sell & up-sell support Email/SMS outreach with CRM support
Customer Service
Keep your customers loyal and satisfied. Deliver world-class support with our 24/7 inbound contact centre. We handle queries, complaints, account issues, and escalations with empathy and resolution-focused responses. We don’t just serve—we retain. What We Offer: Voice and non-voice support (chat, email, WhatsApp) Ticketing system integration (e.g., Freshdesk, Zendesk) First-call resolution (FCR) improvement SLA-based support handling
Collections
Recovering dues doesn’t have to compromise customer satisfaction. Our experienced call centre agents specialize in ethical, professional collections that preserve relationships while improving cash flow. With effective outbound call strategies and a deep understanding of client sensitivities, we help you reclaim revenue without damaging brand perception. At Evolve IQ Tech, we combine empathy and efficiency to deliver collections solutions. that truly make a difference for businesses in the international market.
SEO & Digital Marketing
Be found. Be followed. Be chosen. Evolve IQ Tech brings digital transformation to your fingertips. From organic search to paid ads, our SEO experts, PPC managers, and content strategists ensure your brand reaches the right audience globally. What We Offer: On-page/off-page SEO Google Ads & Meta Ads Social media campaigns Website audits & analytics reporting Lead tracking integration with your CRM
Contact Centre Solutions
Your complete customer communication partner. We provide full-stack contact centre services to manage both front-end and back-office processes. Whether it’s support, technical queries, or business process optimization—we’ve got it covered. What We Offer: Omnichannel support (voice, chat, email, social) Ticketing, routing, escalation workflows Order processing, billing, backend coordination White-labeled support for your brand
Inbound/Outbound Call Centre
Conversations that drive results. We provide trained agents for both inbound call handling and outbound calling campaigns. Our teams deliver scripted and unscripted support tailored to your business goals—whether it's resolving issues or closing deals. What We Offer: Inbound: Queries, complaints, bookings, product support Outbound: Surveys, follow-ups, tele-sales, reactivation IVR setup, call recording, and QA monitoring Scalable models for peak seasons
Social Media Management
Grow your community. Build your brand. Your social presence defines your digital credibility. We create and manage result-oriented social media strategies that drive engagement, trust, and conversions—backed by analytics and industry trends. What We Offer: Content planning and daily posting Community engagement & DM responses Ad creatives & performance tracking Profile audits and strategy alignment
Evolve IQ Tech
Empowering Global Businesses with Intelligent Outsourcing
Experience
25+ years of experience
Convenience
Support any time 24/7
Professional
Take our job seriously
Evolve IQ Tech is a premier contact centre and call centre solutions provider, excelling in sales, customer service, SEO, and lead generation.
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- C-207, 2nd Floor, Tower 2, Above Vashi Railway Station, Vashi, Navi Mumbai. Maharashtra. India - 400703
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